Returning to the basics of problem solving

Everyone has problems. The big problems, small problems, labor problems, problems relationship, choose an area of your life and you probably have at least one, or have had one.

Somewhere along the way you may have received some problem-solving training. I know a little about that type of training, "I have attended some and some taught as well.

In all workshops, or any book read on the subject, you will get some great ideas. You can also get very robust tools to solve big problems Organization of meat.

That isn `t the point of this article.

Rather, I want to share with you seven bases. Regardless of your experience pass with the tools troubleshooting highly structured or not, it all starts with the basics. And often it `s the foundation you need more – if the problem is urgent, right in front of you and you frustration, stress or pressure.

These seven fundamentals will help to solve problems in any situation; you move toward better solutions, less stress and greater confidence.

The Seven Principles
Is it a problem?

First things first. Is it the situation facing really a problem? This may seem elementary, but if you can `t define what they want (and what they think you want is different from what you have I have) no what is `ta problem. That gap between what you have and what he wants helps define the problem. If you only have a gap to find one or ignore the situation – which are of concern or complaining for no good reason.

Name it.

The difference that helps you just defined, but in order to solve a problem, big or small, should be able to describe the problem in a brief statement. Talking things out is all very well to help determine the problem, but at this point is necessary to mention the problem and write it down. This provides clarity and definition – two things often missing in the problem-solving activities.

What `s the cause?

Too often react to the symptoms of a problem without understanding the real cause. Focusing on symptoms likely won `t solve the problem, and may worsen the situation. Take time to view the details of the root cause.

Slow down (enough).

Taking the time to understand the cause of the problem is part of slowdown, but more than that. Good problem solving requires some planning. Note that none of the points so far are "the solution measures ", but are" planning to solve the "steps. You must plan well in any situation of solving problems. balance is to be slow enough to create an effective plan solid, but not so much that you do not move to the solution.

Get closer.

A better understanding of the problem and create an effective solution you need to dive into the details of the situation. You may need to ask some questions, pick up some data and be a bit of a detective. In other words, sometimes you have to approach the problem to understand it completely.

Step back.

The perspective is necessary too. If this is your problem and is causing pain, distress, stress, shame or any other emotion you may have a better perspective. Consider the opportunity to take a step back, both physically and psychologically. Look logically and third-person if possible. Think about it from the perspective of others (Other departments, colleagues, family, customers – or whoever else is involved in this particular problem.) That perception will help you create best solutions.

Get help.

The Lone Ranger had Tonto. Holmes had Watson. This is not true `t only in books or on television. Get help in your troubleshooting efforts. You can naturally do this in major problems, but even small situations from another person can often give ideas, perspective and help you Wouldn `t find itself.

All of these foundations work for people (like you and me). . . AND. . . there clear lesson to the leaders here as well. If you remember these grounds and, above all, using and teaching the members of your team?

A Often, the foundation will help people progress faster than the detailed, documented processes folder workshop gathering dust on your shelf.

Use the detailed process when necessary, just remember to always start with the basics.

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About the Author

Kevin is a bestselling author, speaker, trainer, consultant and the Chief Potential Officer of the Kevin Eikenberry Group (http://www.KevinEikenberry.com).

Chimpanzee Problem Solving by Imitation

Tags: active learning problem solving, education, learning problem solving, learning problem solving skills, math, mathematics, productivity, tools

This entry was posted on Tuesday, June 15th, 2010 at 1:09 AM and is filed under Answered Questions. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.